Privacy Policy

Effective date: March 26, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and website.

Information We Collect

Personal Information: When you register or place orders, we may collect your name, email, phone number, and address.
Order Details: Information about your orders, products purchased, and payment details.
Ledger & Transactions: Account ledger data related to your payments and balances.
Communications: Chat messages and communications with our support team.
Usage Data: Information about how you interact with our app, including device information and activity logs.
Notifications: Preferences and data related to push and in-app notifications.

How We Use Your Information

To provide and manage your orders and accounts.
To communicate with you, including customer support.
To send important updates, product news, and notifications.
To improve and personalize your experience.
To comply with legal obligations.

How We Share Your Information

We do not sell or rent your personal data to third parties. We may share information with trusted service providers who help us operate the app and fulfill your orders, under strict confidentiality agreements.

Security of Your Information

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Your Choices

You can update or correct your personal information by contacting us or through your account settings. You may also opt out of marketing communications at any time.

Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@rawmaterial.com

Address: 123 Your Street, City, Country